Issue : We have got complaints that Gas agency dealer is sending the refillment request back saying that there should be a minimum gap of 21 days for the refillment which is actually not true.
What do the rules say : Rules say that refillment can be done immediately after 48 hours and it should be delivered to you within 24 hours. Any delays in this regard are legally questionable.
What have we done :We have raised a Complaint and filed RTI against the gas agency in Saroor Nagar area, which is not delivering the cylinders on time and thus causing issues to the people in the locality. It is also brought to our notice that they are illegally sending those cylinders to restauernts, hotels near by and gaining profit through it.
Actions taken :
- Complaint filed, has been addressed.
- The gas agency has lost the permission to supply the cylinders. It has been closed now, as per the news in Sakshi.
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